FAQ/Technical Support

Andy's Sign Shop realizes the sometimes complex nature of the sign industry. In order to better serve you, we have provided a variety of tools and resources to answer your questions and help make you feel confident about your sign & marketing decisions.

If you are unable to find the solutions you were seeking, don't hesitate to contact us! Our expert team will gladly assist in answering all of your questions!

What is Andy's Sign Shop's Mission Statement?What is Andy's Sign Shop's Mission Statement?
Rapid Tac Tech TipsThis document will tell you everything you need to know about the application fluid used to apply vinyl lettering.
How to apply vinyl letteringLearn how to do it yourself with these step by step directions.
How to take care of your vehicle magnets
Substrate Cleaning and Preparation InstructionsLearn how to properly clean and prepare for decal application.
Denco Sales Aspire CatalogThis catalog is a reference guide.
Alupanel Information
What size letters should my sign have?What size letters should my sign have?Determine what size of letters your sign should have depending on location and distance factors.
What is Lexan?
What is Plexiglas?Acrylics are available in a variety of sizes and thickness, making them suitable for sign surfaces AND also for individual cut letters and other graphic elements.
What is digitizing?

About Digital Files

There are two basic digital file types for artwork: Raster and Vector.

A vector file is composed of a series of lines and nodes. Vector files are most commonly created in design software such as Adobe Illustrator™ FlexiSign™. When enlarged or reduced, a vector file's quality will not be affected. Common file types include FS, EPS, AI, and PDF.

A raster file is one that is composed of tiny colored squares, called pixels. The resolution set at the time a design file is created will determine the quality of the final printed image. An ideal resolution is 300 dpi. These files are often created in photo-editing software such as Adobe Photoshop™ and Corel Photo Paint™. Artwork that has been scanned is saved in raster format. When raster images are enlarged or reduced too much, the graphic tends to lose its quality. Common file types include JPG, BMP, and TIFF.

Q. What does the word "retroreflective" mean?

     A. "Retroflective" means the ability of a material to return light to its source. In order to appear bright to drivers at night, signs need to be either directly illuminated or have "retroflective" surfaces so that the light striking them from vehicle headlights is reflected back to the driver's eyes.

Q. How is a sign made retroreflective?

     A. To make a sign retroreflective, special material called "reflective sheeting" is used. This sheeting consists of a white or colored material having a smooth, sealed outer surface incorporating miniature glass beads or uniform microprismatic lenses over its entire surface.

If you have a question that hasn't been addressed, please feel free to fill out the form below and we will respond to your question within a 24 hour period.

Call Andy's Sign Shop at 505-254-1936 or Email at andysignshop@mcleodusa.net

For information on a new sign, fill out the form below. A representative will contact you within 24 hours with pricing and additional information.

1. Customer Information

Customer Information

First Name*
 Last Name*
Company
Address*
City*
State*
Postal Code*
 Country*
Email*
Day Phone*
 Evening Phone
2. What are your main marketing needs and/or concerns?*

What are your main marketing needs and/or concerns?*
3. Type of Material Requsted? (Vinyl, Plastic, Wood, Etc.)*

Type of Material Requsted? (Vinyl, Plastic, Wood, Etc.)*
4. Customer Provided Artwork?*

Customer Provided Artwork?*

If yes, please upload in JPEG, PDF, TIF, or PSD format.
5. Please upload your artwork and/or logo.

Please upload your artwork and/or logo.
6. Please indicate site location address:*

Please indicate site location address:*
7. Date project needs to be completed by:*

Date project needs to be completed by:*
8. Budgeted Amount:

Budgeted Amount:
9. How did you hear about us?

How did you hear about us?

Check all that apply.



:
10. Additional Advertising

Additional Advertising

Are you interested in receiving information about advertising in our Marketplace?
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Email: andysignshop@mcleodusa.net

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